Last Updated: November 2018

By accessing this site, it signifies that you agree to our use of cookies and similar technologies as described in this policy and in our Security & Privacy Policy.

Zavida Coffee Company Inc. welcomes comments regarding this Cookie Policy. If you have questions concerning Zavida’s Cookie Policy, please contact us at info@zavida.com, or via postal mail at the address provided below:

Zavida Coffee Company Inc.
70 Connie Crescent
Concord, Ontario
Canada, L4K 1L6

Please note, we will use commercially reasonable efforts to determine and address your concerns promptly.

Who Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you land on a website. Cookies are widely used to make websites or services work or improve the site’s performance and function. In addition, cookies provide analytical reporting information.

The Use of Cookies

Zavida Coffee Company uses cookies on the Site for technical and the overall condition of the Site, these are referred to as “essential” or “strictly necessary” cookies. We use both first-party and third-party cookies to operate. First-party Cookies are set by the site provider (BigCommerce Inc.) and can only be read by this site. They are commonly used for the functionality of the site (e.g. shopping cart, automatic free shipping).

Third-party cookies enable third-party features or functionality to be through the site (e.g. advertising, signup popup banner and analytics). These cookies are enabled to track and target the behavior of the visitor, enhance personalization of the site for account holders, and we refer to these as “performance” or “functionality” cookies. Third-party cookies can recognize your computer both when it visits the website or service in question.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. The cookies used are the following:

Strictly Necessary Cookie

Some cookies placed on the browser ensures that our Site delivers the visitor’s information and service promptly and securely.

Cookies

Purpose

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Olark Live Chat
This cookie provides functionality for the site to engage in instant messaging communication with visitors throughout the entire site. Once you close the pop-up you’ve opted out.

Performance Cookie

Every time a visitor lands on the Site, the performance cookies fire an ‘anonymous cookie.’ These cookies are used to monitor the condition of the Site, visitor behavior, and help us continue improving content and performance.

Cookies

Purpose

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beacon_ref
SHOP_SESSION_TOKEN  
STORE_VISITOR
beacon_reftyp
beacon_ratr
beacon_vis
beacon_lnd
beacon_typ
beacon_id
fornax_anonymousId

BigCommerce
Our site is built on BigCommerce. These cookies store information on how visitors use the Site. They also store information that the visitor has inputted and tracks the movements of the visitor within the website. If you opt out of any of these cookies you will disable the performance of the entire site and all the features available on the site.


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_ga
_gid

 

Google Analytics
Our site uses Google Analytics to help us see the Site behavior. Google Analytics never identifies the individual or their personal information and is not linked to any other information we store about you. Opt-Out Option

Functionality Cookie

Functionality cookies are used to enhance the visitor experience by tracking the choices you make on the Site. This allows us to tailor content to your preference. All data is stored and used for aggregated and statistical reporting. Form submissions are stored by Zavida Coffee Company to manage your identity for customer relationship management initiatives.

Cookies

Purpose

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_ju_v
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Justuno
Our site uses Justuno for email list growth, using real-time visitor data. The information collected is used to send promotional emails to the visitor. This cookie expires when you close your browser. Once you close the pop-up you’ve opted out.

Internet Advertising & Similar Technologies

Internet Advertising delivers promotional marketing messages to the visitor through online ads on search engines, websites and Social Media Applications. We may use tracking pixels to assist with engagement through internet advertising. The technology to do this is made possible through cookies or similar technologies, and we may place these tracking pixels during your visit. This form of cookies is completely anonymous, and employees from Zavida Coffee Company Inc. are unable to reach out to you personally as the process is unidentifiable and based on audience segmentation.

Zavida Coffee Company Inc. may use marketing and remarketing cookies to better comprehend our audience’s interest and to promote the Zavida products and materials more efficiently. The tracking pixels we may use periodically are from Facebook, Instagram, Amazon and Google.

Opt-out with Browser Settings

You have the choice to accept or decline cookies at any time by modifying the settings in your browser and erase your cookie history from your operating system. In addition, you can change your browser’s settings so that you will be notified when cookies are sent. To understand these settings, use the ‘Help’ section in your browser for more information.

If you turn your cookie off or erase the history, it may hinder you from fully experiencing all the features of this Site.

Opt-out with Third-Party Setting

You can typically alter how third-party cookies and internet advertising interact with you by changing your online behavioral advertising preference. To identify which third-party cookies follow you and understand your options for opting out, go to Your Online Choices.