Review Guidelines

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All submitted reviews are read and manually approved by our moderators and are subject to the terms in our Terms of Use, and abide by the following Review Guidelines:

 

BY UPLOADING YOUR WRITTEN REVIEW INCLUDING ANY PICTURES AND/OR VIDEOS, YOU GRANT ZAVIDA A WORLDWIDE, PERPETUAL, NON-EXCLUSIVE, IRREVOCABLE, ROYALTY-FREE, SUBLICENSABLE, AND TRANSFERABLE RIGHT AND LICENSE TO DISPLAY YOUR WRITTEN REVIEW AND PICTURE ON ZAVIDA'S SITE AND TO USE IT IN ACCORDANCE WITH THE REVIEW GUIDELINES AND TERMS OF USE. YOU UNDERSTAND THAT YOUR CONTENT MAY BE UTILIZED AND DISTRIBUTED BY ZAVIDA IN ITS MARKETING MATERIALS, INCLUDING BUT NOT LIMITED TO, EMAILS AND ADVERTISEMENTS.

Writing a Review

Your review should focus on the product specifically, 'what you like' or 'dislike' about it. When writing your reviews:

 

  • Be sure to keep it clean.
  • Do not include personal contact information.
  • Do not include third-party URLs, Zavida links are acceptable.
  • You must be at least 18 years old and, if you are a minor, you must have obtained the consent of your parent or legal guardian to participate in Zavida's Ratings & Reviews, that’s binding to Zavida's Terms of Use agreement.

 

Depending on the product you're reviewing, you may be asked to answer a quick question; this may include which grind type you purchased and are reviewing, as this will help shoppers who read your review make a more informed decision. We also allow a five-star rating scale for each product, with one star being the lowest rating.

 

You have the option to add a photo or video to your review to help other shoppers reading your review, provided such addition complies with our Photo & Video Guidelines noted below. By writing a Rating & Review, you agree to our Terms of Use.

Photo & Video Guidelines

By adding photos and videos you could further help readers make an informed decision which is why all photos and videos should be related to the product and your individual experience using the product. When uploading photos and videos:

 

  • Pictures must be in JPEG, PNG format and be in focus.
  • Files must be 2 MB or less.
  • The ideal frame should be 60 x 60 pixels.
  • Objectionable pictures and videos will be rejected, in accordance with the Review Guidelines.

 

All pictures are seen by our moderators and are subject to our Terms of Use:

 

  • Media should not contain any visible logos, drawings, cartoons, photographs, pictures, phrases, or trademarks (other than Zavida) or other content or materials which you do not own or for which you have not secured all necessary rights to.
  • Be sure you are the only person in the picture or that you have obtained all necessary permissions from any other individuals in the picture.

 

The photo and/or video should follow the Posting a Review Guidelines indicated below.

Posting a Review

We reserve the right not to post your review or to withdraw any posted review for any reason. Some reviews may get flagged, reviewed, and then later removed by our moderator after previously appearing on our Site. If your post violates the Review Guidelines or contains any of the following types of content:

 

  1. Inappropriate comments (aggressive, threatening, trolling, etc.), profanities, discriminatory language or hate speech, or other languages not suitable for the public.
  2. Evidence of potential danger, injury, violence or death.
  3. Third-party URLs and personally identifiable information.
  4. Advertisements, "spam" content, references to third-party products, offers, or websites.
  5. Any content or materials which you do not own or for which you have not secured all necessary rights.
  6. Critical comments about other reviews posted on the page or their authors.
  7. Discussion of medical conditions or claims of medical effectiveness outside of the stated product benefits.

 

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please contact us directly. Please do not submit this feedback through a product review.